Welcome to Service & Repair, offering solutions designed to enhance our standard warranties and deliver peace of mind to our customers. With our new streamlined service contract offering we are taking the guess work out of buying service. Service Made Simple offers the best possible combination of turn-time, coverage level and cost to make buying a service contract a worry-free experience. Custom service packages are still available for large installation; contact your Honeywell Value Added Reseller or Account Manager for details, but the Service Made Simple program should fit most customers' requirements.

Service Made Simple
Available for purchase at time of product purchase, or within 30 days of receipt of product, only
3 year or 5 year program
3 business day turnaround at Honeywell Imaging and Mobility depot
Full Comprehensive Coverage for normal wear & tear and accidental breakage
Engineering changes & firmware upgrades included
Next day return freight

Post Sales 3 day, Silver
Uplifted annual service for customers who did not purchase Service Made Simple
Available for purchase during factory warranty, for up to 5 years’ total warranty & service coverage
3 business day turnaround at Honeywell Imaging and Mobility
Coverage for normal wear and use
Two-day return freight Plus all benefits warranty

Standard/Extended Warranty
10 business day turnaround at Honeywell Scanning & Mobility (not guaranteed)
Covers manufacturing and parts defects
Return shipping paid by Honeywell
Service report with repair

Non-Warranty/Non-Contract
10-15 business day turnaround at Honeywell Scanning & Mobility (not guaranteed)
Flat rate repair charges apply to all repairs
PO requested up front for full flat rate before any repair performed
Units are returned to factory specs
Repair performed by Honeywell Scanning & Mobility technician
Customer pays all shipping and handling

Download EU Service Terms and Conditions